Dom Troulan

Dom Troulan is a retired British Army Major who joined the Royal Marine Commandos in 1979 as a 16-year-old. His service record spans 30 years including 20-years in the UK special forces. Since his retirement from the armed forces, Dom has worked extensively in Sub-Saharan Africa working in intense and life-threatening situations. Notable experiences include leading the hostage release and recovery of Paul and Rachel Chandler, Judith Tebbutt and many others who were all kidnapped by Somali pirates. Other less high-profile hostages include the successful release of 13-year-old twin girls, a lion cub and others.

Dom is more widely known for his participation in saving hundreds of lives during the 2013 Westgate Shopping Mall terrorist attack armed only with a pistol. Dom entered the mall in search of a friend’s wife and daughter who were trapped inside the building. Having successfully extracted these two he selflessly went back inside many more times to save dozens of lives from the heavily armed Al-Shabab extremists. In recognition of his actions on that day Dom was awarded the George Cross. He was the first civilian recipient of the award in 25 years. Dom was also involved in saving lives in the Dusit Hotel attack in Nairobi, Kenya in 2019. 

Dom has had many ‘near death experiences’ and he has first-hand experience of dealing with crime and violence directed towards his person, including being isolated and attacked by two gunmen.

Dom was honoured to receive the United Kingdom’s highest civilian award for bravery – The George Cross. This joins the Queen’s Gallantry Medal which he received during his service with UK Special Forces: Dom is the only person in the world to receive both Gallantry Awards. 

Dom understands the short- and long-term effects these violent attacks cause people and companies. He has been fortunate to have helped many victims and their families in the aftermath of such incidents. Proactively working with individuals and companies to support those affected.