Customer-Centric Strategies
Customer-Centric Strategies
USA
Laugh and learn with Ross Shafer's humorous yet impactful keynotes. 35 years of media experience at your service.
Request fees and availability5 out of 5 stars
I would definitely recommend Ross Shafer to other businesses looking for a WOW factor. We booked Ross as the keynote speaker for our annual franchisee Convention. This event brings all of our owners together from across the country to learn, network and be inspired for the upcoming year. With his unique blend of personal experiences, Ross delivered an energetic talk that left the crowd feeling enthusiastic about the year ahead! His examples were tangible and he delivered each anecdote in an entertaining and comedic fashion.
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About Ross
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As a renowned motivational speaker, Ross Shafer has perfected the art of guiding organizations through obstacles and empowering them to reach new heights. His ability to infuse humor and energy into his keynotes stems from his background as an Emmy-winning comedian and TV host. Ross’s engaging storytelling captivates audiences, making complex business concepts easy to understand.
Booking Ross Shafer for your event ensures a transformative experience for your team. With over 35 years of showbiz success, he brings a unique blend of entertainment and business expertise. He’s not just a keynote speaker; he’s a game-changer, having rescued 23 companies from bankruptcy with his innovative strategies.
Ross’s keynotes are tailor-made to address your specific pain points, whether it’s navigating change, reinventing your business, or fostering resilience. His 10 best-selling business books offer practical solutions, earning him recognition as a thought leader in the industry.
When you book Ross Shafer, you gain access to invaluable insights that lead to tangible results. His customer-centric approach, derived from his successful ventures, guarantees improved customer experiences, ultimately driving loyalty and market domination.
So, don’t let roadblocks hinder your organization’s success. Book Ross Shafer for your event and unlock a world of possibilities.
See keynotes with Ross ShaferCan we just laugh again? Ross Shafer’s material is non-political, non-controversial, and completely HR safe! If you want your attendees to leave your meeting in high spirits and energized, Ross’s style is the perfect blend of animation and approachability. Your attendees will experience his misadventures and his successes…all delivered in his friendly, quick-witted style.
Ross has an outrageous rags-to-riches story of selling fireworks on Indian Reservations (Ross is Blackfoot Indian) – to touring the world as a standup comedian – to hosting the hit TV show Match Game on ABC-TV – to speaking to over 3,000 corporate clients). Your audience will not only howl at Ross’s jokes & tales…but they’ll go home wishing Ross was their next door neighbor.
In this wildly entertaining keynote your attendees will benefit from these takeaways:
Ross has written (10) business books and compiled case studies from (18) different industries – so he will customize your program to your specific initiatives re: hiring, retaining, motivating, customer expectations, innovation, creativity, market share growth, and sustaining business relationships. Ross’s 25 years of experience spans the landscape of retail, manufacturing, B2B, HVAC, construction, technology, software, and healthcare.
Forget about WOW-ing the customer. Research shows that customer loyalty scores go up by eliminating the POW MOMENTS from every transaction. (POWS are the gut punches the customer experiences when we fail or disappoint them). All the work we invested to create WOWs can be discarded by a single POW.
Think of this in terms of a love relationship: You get flowers, love notes, and constant attention by your partner…yet every effort to establish goodwill can be decimated by one incident of cheating. In this highly entertaining and inspiring presentation, Ross will share the simple blueprint he developed to help his clients dramatically escalate their customer experience scores.
When Life or Work derails your world, how can you sustain your confidence and resilience? As a Stand Up Comedian, TV Talk and Game Show host, Ross Shafer has experienced extraordinary fame, fortune, and celebrity attention. What you probably don’t know is when Ross was suffering from extreme relationship failures and financial collapse. It was the falling down part (and learning how to bounce back) that drove him to develop the confidence and resilience to succeed beyond his previous heights.
In this funny, poignant, and inspiring session, Ross will take you through the funny peaks (and lonely valleys) of his various career choices. Ross will give your attendees the tools to recover from their darkest days – and get back on track to reach greater personal and professional achievements.
Hollywood is famous for being a hotbed of crazy and unpredictable antics. From his years as a Talk and Game Show Host – and a Standup Comic who has graced thousands of stages from Las Vegas to London, England, to Riyadh, Saudi Arabia. Ross has an endless catalog of fascinating stories and revealing anecdotes that will cause audiences to drop their jaws.
Each one of his tales have a moral, a lesson, a celebrity faux pas, and lots of laughter. Ross can stand alone and deliver…or…he will set up YOUR favorite EMCEE with the perfect lead-in questions for Ross to be your funniest talk show interview guest.
Ross, you far exceeded our expectations. We were looking for someone who could deliver a relevant message, while providing entertainment to set the tone for our whole event and get people buzzing. You had the entire audience laughing from beginning until your standing ovation at the end. Your message on growing market share and nurturing client relationships was invaluable to our group. You were the talk of the Conference and I’m still getting emails about you two weeks later!
Ross Shafer’s brilliant combination of humor and highly humanistic messaging got a thunderous and sustained standing ovation from our nearly one thousand top performers. After talking about the importance of showing respect to others and creating relationships, Ross stayed for an additional two hours to satisfy the scores of our agents who wanted to take selfies and chat with Ross.
Ross Shafer spent a lot of time studying our challenges so he could build a customized keynote; designed to offer solutions our clients could put to use immediately. He also scored very high on our laugh meter. I’ve heard good things from attendees ever since.
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