Mastering the WOW Customer Experience
Mastering the WOW Customer Experience
UK
Paul Wearmouth, creator of WOW Customer Service, empowers organizations to deliver world-class customer experiences that outshine the competition.
Request fees and availability5 out of 5 stars
Paul was very professional and he had tailored the speech to the audience. He had certainly listened to our brief and interpreted it very well.
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About Paul
Keynote
Video
References
Keynote Speaker Paul Wearmouth is a leading authority on transforming customer service and customer experience into game-changing assets for organizations. As the creator of WOW Customer Service and WOW Customer Experience, Paul has developed proven strategies that enable businesses to stand out from their competitors, attract loyal customers, and create memorable service moments. His expertise lies in helping organizations deliver exceptional customer experiences that foster trust, loyalty, and sustainable growth.
With more than 30 years of frontline customer service and sales experience, Paul Wearmouth brings a wealth of real-world knowledge to his keynotes. He understands the unique challenges businesses face in a competitive market and provides practical, actionable solutions that can be implemented immediately. His talks inspire teams to think differently, embrace innovative service approaches, and unlock the untapped potential within their customer-facing roles.
Book Paul Wearmouth for your event to inspire your audience with his energy, humor, and passion for delivering WOW-level customer experiences. His engaging style and relatable real-life examples captivate audiences, motivating them to take their service and experience strategies to the next level. Paul’s presentations are tailored to address the specific needs of your organization, ensuring a valuable and transformative experience.
Whether you’re looking to motivate your employees, redefine your approach to customer service, or gain a competitive edge, Keynote Speaker Paul Wearmouth delivers insights and strategies that drive results.
See keynotes with Paul WearmouthWhy settle for “5 Star Service” when you can create a level of Service and Experience that inspires customers to buy more, spend more and return more! WOW Customer Service is the new way to deliver an incredible experience to your customers which can grow your sales, NPS scores and create stories that your customers will share making your business legendary within your industry and beyond!
The WOW philosophy generates real results and brings everyone in your team together to create new ideas and ways to deliver to your customers now and in the future. With the WOW360 interactive system your team can develop and deliver “WOW Moments” across every touch point in your business. WOW Customer Service is the “Firecracker” that will change the way you serve your customers forever!
Key Learning Points:
Customer Experience is the modern way to entice more customers in to your business and get them to buy. If your business were a theatre production, then Customer Service would be your lead role. But the lights, the special effects, even the ice cream, would form part of the experience that your customers buy in to. Customers articulate the experience you offer in 3 distinct ways that are so powerful that they can affect a buy in or buy our decision in just three seconds!
With a WOW Experience, you and your team can create unique moments with every customer to deliver more inspiration to buy and demonstrate more value of your products and services.
WOW360 Key Learning Points:
Paul was very professional and he had tailored the speech to the audience. He had certainly listened to our brief and interpreted it very well.
Sarah Howarth
Myself and the directors felt you were highly motivating. We received great feedback from team members after the conference explaining they had taken a lot away from your presentation.
Angharad Trueman
I've seen motivational speakers who talk well but really don't research your market and as such the take home messages don't work. Paul is different what he told us works!
Dr Scott Mackie
His understanding of what motivates people and how to encourage them to reach higher goals is extraordinary.
Paul Surridge
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