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Creating Superfans: Secrets to Brand Success

Brittany Hodak

travels from USA

Elevate your event with Brittany Hodak, renowned for scaling startups and crafting unforgettable customer experiences with brands like Disney and Walmart.

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5 out of 5 stars

Brittany Hodak's presentation at our 2023 convention was unforgettable. Her book Creating Superfans struck a chord with our franchisees, who still discuss her insights today. With her infectious smile and engaging personality, Brittany effortlessly connected with everyone she met, leaving a lasting impression.

Armany Mathias, Senior Director of Training, Mathnasium See all references

Why you should book Brittany Hodak for your next event

  • Acquire actionable strategies and tools to dramatically enhance customer loyalty and engagement, driving significant growth and success for your brand.
  • Leverage exclusive insights from the keynote speaker behind the customer experience success stories of Disney, Walmart, and other industry giants.
  • Benefit from expert knowledge gained from scaling a startup to eight figures, offering proven strategies for substantial business growth
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Elevate your event with Brittany Hodak, a globally acclaimed keynote speaker who transforms customer experiences. With proven success at American Express, Disney, and Walmart, her insights drive unparalleled brand loyalty. As a former Chief Experience Officer and bestselling author, her strategies are essential for any organization aiming to excel. Secure Brittany Hodak today to revolutionize your customer engagement and achieve extraordinary results.

Why you should book Brittany Hodak for your next event

  • Acquire actionable strategies and tools to dramatically enhance customer loyalty and engagement, driving significant growth and success for your brand.
  • Leverage exclusive insights from the keynote speaker behind the customer experience success stories of Disney, Walmart, and other industry giants.
  • Benefit from expert knowledge gained from scaling a startup to eight figures, offering proven strategies for substantial business growth

Keynote Speaker Brittany Hodak is a premier authority in the realm of customer experience and brand loyalty, known for her ability to deliver transformative insights and strategies. As a motivational speaker, Brittany provides organizations with a compelling roadmap to forge deep, enduring connections with their customers. Her engaging keynotes are designed to inspire teams and equip them with actionable tools to create devoted superfans and elevate their brand’s customer interactions.

Brittany’s extensive experience includes working with some of the world’s most influential brands, such as Disney, Walmart, and American Express. Her strategic influence has redefined customer engagement for these industry leaders, showcasing her ability to drive significant results.

Her bestselling book, Creating Superfans, is a testament to her expertise, offering a practical guide to building passionate customer bases and fostering loyalty. Brittany’s impressive background as a former Chief Experience Officer and successful entrepreneur further highlights her capability to deliver impactful and real-world solutions.

When you book Brittany Hodak for your event, you’re not just securing a keynote speaker; you’re investing in a session that promises to ignite your team’s motivation and provide them with actionable strategies that lead to tangible improvements. Her presentations are crafted to inspire and educate, offering valuable insights that drive lasting change and exceptional growth.

See keynotes with Brittany Hodak
Keynote by Brittany Hodak

Creating Superfans: How to Turn Customers Into Lifelong Advocates

We’re living in an Experience Economy. Customer experience, or CX, drives over two-thirds of customer loyalty; that’s more than brand and price combined. This keynote shows why every member of a team is in the Experience Department and offers a memorable, proven five-step framework to attract — and keep! — superfan customers.

Audience Takeaways:

  • Why the best marketing on the planet doesn’t cost anything
  • How to consistently elevate ordinary customer moments into extraordinary ones
  • Why superfans are the key to thriving businesses now and in the future
Request a quote
Keynote by Brittany Hodak

The Future of Customer Experience: How AI Is (and Isn’t) Transforming CX

It’s not a matter of if your customers’ expectations will demand more generative AI solutions for CX, but when and how. In this interactive and eye-opening keynote packed with case studies and hyper-actionable tips, Brittany sheds light on how AI will (and won’t) fundamentally transform customer, employee, and executive experience.

Audience Takeaways:

  • How to use AI to enable hyper-personalized interactions for their customers immediately
  • Which tasks they should never perform again without AI, period
  • How to use AI to better predict customer and employee needs and behaviors
Request a quote
Keynote by Brittany Hodak

From Commodity to Category of One: How to Immediately Boost Your Reputation, Referrals, and Revenue

Why should your prospects choose your choice over every other available option? If you can’t answer that question clearly and confidently, prospective customers definitely won’t be able to. Brittany talks closing deals with Walmart, Disney, Dolly Parton, and many more to help sales professionals answer a potentially-billion-dollar question: Why do you deserve superfans?

Audience Takeaways:

  • Why the most effective sales tool in human history has worked for millennia
  • How to make commodity factors like pricing and timing much less relevant to customers
  • What to change today to immediately improve sales performance
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Watch Brittany Hodak in action!

Brittany Hodak Speaking Reel

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References

Brittany Hodak's presentation at our 2023 convention was unforgettable. Her book Creating Superfans struck a chord with our franchisees, who still discuss her insights today. With her infectious smile and engaging personality, Brittany effortlessly connected with everyone she met, leaving a lasting impression.

Armany Mathias

Senior Director of Training, Mathnasium

We were thrilled to have Brittany Hodak as the keynote speaker for our annual Rhea Lana’s Franchise Owners conference! Her likable and relatable demeanor resonated deeply with the attendees. Her keynote speech and workshop sessions were both engaging and impactful. Brittany inspired the franchisees with fresh ideas and perspectives, leaving them motivated and excited about the future of their business!

Beth Phillips

Chief Operating Officer, Rhea Lana’s Franchise Systems

Brittany Hodak is One in a Million! She has everything you need to make your meeting or event “5 star” worthy. Great knowledge, excellent delivery and takeaways you can begin to implement today. She is organized, fun and a joy to work with. Book Brittany- You’ll be a Superfan!!

Kelly Roy Meyers

President, cityCURRENT Nashville

Brittany spoke at our real estate event in January and you could actually see agents’ wheels turning. They were frantically jotting notes, engaged and entertained. The workshop she did with our agents in the morning was one of my favorite sessions at the entire event. Her name in our speaker lineup also gave us a huge boost in registrations. I am beyond grateful that we could make it work for her to speak. She took our event to the next level.

Sunny Tracey

Operations Manager/Real Estate Broker, Spyglass Realty & Investments
Non-binding request for Brittany Hodak

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US: +1 347 223 5128 UK: +44 (0)20 3744 5675
Brittany Hodak
Brittany Hodak

5 out of 5 stars

Brittany Hodak's presentation at our 2023 convention was unforgettable. Her book Creating Superfans struck a chord with our franchisees, who still discuss her insights today. With her infectious smile and engaging personality, Brittany effortlessly connected with everyone she met, leaving a lasting impression.

Armany Mathias, Senior Director of Training, Mathnasium See all references

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