Jeff Benveniste

Getting Ready for Change – The Five Conversation Styles

Serious about having a high-performance culture in times of change and uncertainty? It starts with your managers, what they say and how they say it. 

So, what does it take for an organisation to be ready for change? and what does this mean for you as a manager and the conversations you need to have?

Our research shows that many of us are one-dimensional in how we have everyday conversations at work. We each have a natural style of conversation that we are most comfortable with, that we slip back into when things get uncomfortable. 

As a manager, we need to be more flexible and dynamic in how we have conversations, confident and ready to present ourselves in an appropriate way to get the impact we want, no matter what the situation.

In this presentation and interactive session, Jeff will introduce our Five Conversation Styles to help you do just that.

How to ‘Show up’ as a leader

Management guru Peter Drucker famously said, “Culture eats strategy for breakfast,” highlighting that many brilliantly designed strategies fail because the organisation’s people don’t adopt them. 

Jeff’s highly engaging presentation delves into this crucial insight, demonstrating that while setting strategy is straightforward, executing it and connecting emotionally with people is far more challenging.

He shows how leaders need to shift away from conversations dominated by targets and objectives to ones that engage with the emotions of individuals, such as anger, fear, enjoyment, trust, and even guilt. By simplifying an approach that focuses on Voice, Purpose, and Meaning, Jeff illustrates how, as a leader, working on these areas can accelerate and improve emotional connections and build strong followership.

This presentation will enable you to: 

• Confidently provide direction and inspiration about the future, your vision and where your organisation or team is heading.
• Get your people thinking and feeling they are part of a forward-thinking team/organisation, creating a sense of belonging.
• Signal that your team/organisation is transforming and showing potential for the future.

Cultivating a business development mindset

Mindset is everything! It’s the key to successful business development and enables us to build higher trust, leverage networks and strengthen client relationships – all essential to winning business.  

Partners and directors within professional services and consulting often experience a lack of time for business development. Some may be unclear where to start and with that, lack the confidence and growth mindset needed to win new business.  

As well as providing some top tips and insights, Jeff will provide you with the tools and agency to explore what good practice looks like around leveraging networks and the mindset that accompanies this.