Jenn Lim

Bestselling Author of Beyond Happiness, CEO & Cofounder of Delivering Happiness and happiness expert.

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WE DID IT! We pulled off a meaningful program that will help our members transform their organizations in a positive way for years to come. I’m so grateful to you and the entire team for placing your trust in us and being tremendous partners in learning. You all have created an incredible ripple of impact for us as well.

Erika Liodice

Executive Director, Alliance for Innovation and Transformation

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Why you should book Jenn Lim for your next event

Jenn Lim is multidimensional. Combining our 15+ years of experience in the culture space and research from the science of happiness, speaker Jenn can speak to a variety of perspectives.
She personalizes her events. From Dubai to New York City, Jenn goes above and beyond to ensure her message resonates with your audience.
She is inspiring and insightful. As speaker Jenn Lim is inspiring, she also realizes the value of providing tools that can educate and measure your own culture for immediate action. She provides audience members with a transparent tunnel for direct change.

Jenn Lim is the bestselling author of Beyond Happiness, and the CEO of Delivering Happiness [DH], a company she and Tony Hsieh [the late CEO of Zappos.com] cofounded to create happier company cultures for a more profitable and sustainable approach to business. DH has worked with or spoken at more than 400 companies and organizations worldwide, including Starbucks, Sallie Mae, Lockheed Martin, Zoom, Northwell Health, and more. In 2020, DH was placed on the Inc. 5000 list, becoming one of the fastest-growing private companies in the US.

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Keynotes

Keynote by Jenn Lim: Welcome to the New Workplace

Where do we grow from here for people, adaptability, and impact? What is the new work world, and how best do we rally to get people plugged in again?

As Jenn likes to frame it, the whole world got 2020’d, and the “future of work” is already happening now. With change still happening all around us, it’s more important than ever to get your team aligned to do their best work and feel (beyond) happy. Teams need tools to embrace the constant volatility and uncertainty. They want real-talk, and they want it now.

In this session, Jenn will share the greenhouse elements every workplace needs to fully adapt and thrive, first as individuals, then as a team and community. Learn how the Greenhouse Method can help your team feel connected with a sense of belonging, communicate effectively, and feel purpose-aligned with their team and company.

Defining questions of our time:

How might we find meaning and create positive impact in our work and communities — regardless of the challenges the world throws our way?
How might individuals make a bigger impact towards business growth and success?
How might companies modernize org design so we can each do our best work because we love it?

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Keynote by Jenn Lim: Real Talk on New Ways to Recruit + Retain Top Talent

The real reason behind all of the latest workplace trends — from Great Resignations and quiet Quitting to the next workplace trend or social media phenomenon – how we can get beyond the buzzwords to the root of workplace issues.

Employees are self-selecting and “speaking with their feet” in search of more than just a paycheck. While the way we work keeps shifting between in-person, remote, and hybrid, employees are jumping ship or checking out for their own reasons.

The workplace trends we’ve been experiencing all stem from systemic issues that make one thing clear — the way we work just isn’t working anymore. As leaders, we need to understand what’s really at the core beyond pay or a big benefit package.

In this session, Jenn will uncover what’s needed inside every culture to attract and retain top talent and how to create environments where people can do their best work. She’ll also share post-2020 examples of how companies can build cultures that keep employees coming back, showing up fully, and performing their best.

How can we:

Evolve transactional relationships into meaningful ones by creating triple wins (benefitting yourself, your teams, and the community at large at the same time)?
Create organizations that treat people as assets, not expenses?
Strategize for long-term (not just short-term) gain?

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Keynote by Jenn Lim: What’s Beyond Happiness

Since the world hit reset in 2020, people have been asking:

How do I prioritize and live every day by doing the things most important to me?
Am I living an authentic life that’s true to myself and not what others expect of me?
How do I know if I’m spending the minutes of my day meaningfully?

Whether you lead a company, teams, or your own work/life, it’s time to get to the core of who you are, live the purposeful life you want, and ripple your impact to people in your business and beyond.

In this session, Jenn shares why it’s time to reframe happiness, the role that life’s highs and lows play, and how we’re more resilient when we live with happiness and humanity. She’ll define what it means to take care of your greenhouse as you grow others and explain the new concept of the Double ROI — Return on Investment and Ripple of Impact.

When we apply the learnings from Beyond Happiness, we wake up knowing, regardless of what bad news might be in the headlines that day, that we’re grounded in our internal worlds. That we’re putting our time and talents to the best use in service of ourselves and everyone we touch in our ecosystems.

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Keynote by Jenn Lim: What’s in it for me? What’s in it for all?

How people think, say, and DO with alignment and belonging.

It’s no secret that core values are essential to culture and success. The majority of companies have defined their values. But do those values still ring true and represent the company you are today? Do your employees align and actually live these values daily? And, are your values leading up to a purpose that drives your company’s success?

In this session, Jenn will share the significant impact teams experience when individuals define their personal values and ladder those up to the organizational values. She’ll share her values journey from life BC (Before Covid) to life AC (After Covid) and how those values may have changed. When we know our values — and how to LIVE them — we realize how our decisions impact our lives and the organization as a whole, for better or worse.

How can we simultaneously answer:

What are the ways we can imbed and live purpose + values so they’re not meaningless words on the wall?
What’s in it for ME?
What’s in it for ALL? (teams, customers, and our ecosystem)

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Keynote by Jenn Lim: Bring Humanity to Work

Get real with ourselves and our teams for a more whole, authentic workplace.

When we show up authentically at work, we can bring our whole selves, which benefits everyone on the team. When leaders encourage others to bring their whole selves and unique perspectives to each situation, solutions are created, innovation happens, and diversity, equity, inclusion, and belonging flow more naturally.

Jenn will inspire you and your team to show up authentically and embrace the highs and lows in work/life. Leaders who create a genuine, inclusive work environment know it’s not just the “RIGHT THING TO DO”; they know it’s also creating more profits and purpose in the world. When we get real with ourselves, THAT’S when happiness and humanity come alive.

How can we:

Create systemic environments where we all meaningfully connect and feel a sense of belonging?
Cultivate people ecosystems that bring happiness, embrace wholeness, and nurture new ways to feel more human at work?
Stop focusing on doing things right for efficiency and focus on doing the right things for people?

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Keynote by Jenn Lim: Me + We + Community

Flowing Beyond Happiness to Unleash Human Potential for a Purposeful +Positive Double ROI (Return on Investment/Ripple of Impact).

At every defining moment in the consumer life cycle, there are opportunities to create a strong positive (or negative) brand experience, and those moments start with the employee. When we create a triple win—people are supported as individuals, teams/customers are supported, and businesses are more successful.

In this session, Jenn shares how as leaders, we can adapt to change, be profitable and purposeful, and support all people and our stakeholders (spoiler alert…it starts with your greenhouse first). When we nurture our greenhouse, we can then nurture others and create a ripple effect that positively impacts our whole ecosystem of people.

Starting with the employee means embracing with purpose and values the entire life cycle of humans, not just the time they spend on the clock. She’ll share real-world examples of organizations applying these greenhouse elements, which led to happier customers, more brand loyalty, and more profitable, impactful businesses.

The bottom line is when values, purpose, and behaviors align, a positive ripple of impact flows from the individual to team and company to customers, partners, vendors, and even the society and planet.

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Customer Reviews

Erika Liodice Executive Director, Alliance for Innovation and Transformation

Jenn is highly personal and approaches problems like a friend of yours would. Jenn’s willingness to make things uncomfortable is not common from consultants. Consultants are usually looking to not get fired and at best, get a change order and extend a project. Jenn is looking to provoke. There is a level of challenge inside of it that other consultants would shy away from.

Danny Brooks ex-VP of Culture, Starbucks and Cofounder, Penrose

Jenn Lim brought the insights, authenticity, and actionable advice that the California Conference for Women audience needed to hear this year. She challenged us all to be better leaders by embracing our humanness, our grief, and our joy. Thank you for reminding us to water our greenhouses and showing us the realness that comes beyond happiness.

Carolyn Gan Program Director, Conferences for Women

I had the privilege of attending the Better Works—EmpowerHR conference today, and I’m still buzzing from all of the amazing insights and connections I gained! One of my favorite moments was hearing from Jenn Lim, who gave a powerful keynote speech on the importance of creating a positive workplace culture. Jenn’s talk really resonated with me, and it was so inspiring to hear about her experiences working with companies to build more engaged and fulfilled teams. Her message was a powerful reminder of the impact that professionals can have on their organizations. Feeling inspired + I can’t wait to put some of these learnings into practice in my own work.

Payton Morey Summer Moon Coffee

Jenn Lim

Discover your true happiness on a professional & personal level

Jenn Lim is the bestselling author of Beyond Happiness and a Top 50 global keynote speaker, recognized for her expertise in modern leadership, wellbeing, and connection. Long before "corporate culture" became a buzzword, she helped pioneer purpose, profit, and people at Zappos and led an Inc. 5000 company, Delivering Happiness, to global impact.

Jenn has worked with hundreds of companies, from Fortune 500s and Best Places to Work to startups and governments, helping them build workplaces rooted in happiness, humanity, and sustainable success. She was also a member of the Global Happiness Council for Work & Wellbeing, where she contributed to shaping the conversation around workplace culture and employee experience.

Featured in Harvard Business Review, Inc., and Forbes, Jenn’s talks and insights equip leaders and teams with practical strategies, proven tools, and inspiring stories that shift the way we think about work and life. Her mission is simple yet profound: to create more impactful, authentic, and connected workplaces while reminding us that true transformation starts by getting real with ourselves first.