Motivating keynotes on change & building trust
Motivating keynotes on change & building trust
Canada
Change Specialist and top-rated speaker known to share knowledge on change, engagement, and leadership.
Request fees and availability5 out of 5 stars
Mark was terrific! The day exceeded my expectations! We are already actively using his information around engagement to develop a new communication infrastructure and process for the Department.
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Dr. Mark DeVolder is a Global Change Management Expert, Transition & Transformation Thought-Leader and Award Winning Speaker. With a vast client list, Mark has spoken in over 25 countries on 5 continents to many of the world’s industry-leading companies. His insights and strategies show leaders how to navigate the transitions of disruption.
Mark’s client list is extensive and diverse, covering many sectors including: NASA, Royal Bank of Canada, McDonald’s, Qatar Petroleum, PepsiCo Europe, Verizon, Bristol-Myers Squibb, Kuwait Finance House, Medtronic, UT Southwestern Medical Center, FEMSA Mexico, Idaho National Laboratory, Estonian HR Association, Oman Air, GE, Charles Schwab, Marriott, Siemens, and many more.
Partnering with his clients gives Mark a laser-focused view into disruptions that are occurring in every industry and organization; With that insight and customized research, Dr. Mark teaches the unique strategy of Empowered Change™, equipping leaders to adapt to and embrace their greatest challenges, trends and opportunities, such as mergers, organizational restructure, digital
transformation and market disruptions.
Mark DeVolder is an award-winning speaker and recipient of the Top 10 Speaker Award in Change Management. Mark is known for his highly engaging presentations: contagious energy, on-target customization, strong actionable takeaways and captivating audience interaction.
As a researcher, consultant and author, Mark has written the multi-disciplinary book on managing change, Perpetual Pivot: How the Best Leaders Adapt to Exponential Change, as well
as books on Diversity/Inclusion and Employee Engagement: Unity in Diversity Through Synergy and Get Engaged!
Above all, Mark DeVolder is a category of one speaker. Mark knows change. He knows why we fear it and how we get lost within it. And he knows how to help leaders and their teams navigate their way through it. Give your attendees the most inspiring, empowering and engaging experience today with the Change Specialist, Dr. Mark DeVolder.
See keynotes with Mark DeVolderImagine a new way to change: unhurried, composed, and confident instead of the usual frenzy, chaos, and uncertainty. The Empowered Change strategy presented in this high-impact keynote equips participants to transform the pace of change and drive sustainable success by providing a clear roadmap for navigating the stages of change.
Drawing from more than two decades of working with global industry leaders, Mark distills the secrets of effective change leadership into the five essential mindsets demonstrated by top leaders.
This keynote empowers the audience to eliminate the mindsets and actions that extinguish motivation and enthusiasm and instead create life-giving opportunities to energize everyone every day.
Hazards and challenges abound in the fast and frenzied pace of business today: potentially dangerous situations, increased regulations, growing mental health issues in the workplace. However, the most common barrier is change itself. This safety keynote addresses the obstacles that cause people to disengage and empowers them to maintain both high performance and safety.
Resilience is the quintessential element (aka. secret sauce) behind champions and successful teams. This highly actionable keynote teaches the audience how to instill this mindset into the DNA of their culture and team.
Mark’s virtual presentation was so refreshing and timely with such great take-aways.
Janna Boloten
Mark’s presentation was such a breath of fresh air! An incredible delivery! The mark of a professional!
Jeff Reynolds
Mark’s virtual keynote energized the audience and he provided us with tools to apply to our organization.
Sharon Chen
Mark kept us glued to our screen, very entertaining and interactive, a true artist!
Simone Zatti
Dynamic and engaging. Timely and informative. The Right topic, the Right time, the Right Person.
We all left with tools to soar higher.
Mark, you were nothing short of awesome!!!
Maria Sharpe
If you get to work with Mark DeVolder, you're really lucky!
Jim Carrick-Birtwell
Mark was terrific! The day exceeded my expectations! We are already actively using his information around engagement to develop a new communication infrastructure and process for the Department.
Dr. Herbert Zeh
Dr. DeVolder was thought-provoking and dynamic. Moving and powerful.
Al-Noor Moosa
I have interacted with several keynote speakers and I have never come across a more warm, generous, prepared and magnanimous person than Dr. Mark.
Preethi Ramanan
What is the message you hope people take away from your presentations?
There is a common thread through each of my presentations. Whether I’m speaking on change, engagement or leadership, the message I want people to take away is this; it’s all about people.
In essence my philosophy can be summed up by my phrase, “The business of relationships.”
How do you prepare for speaking engagements?
All of my presentations are highly customized and designed following in-depth interviews with members of the leadership team. Often, clients will send me important background information, articles and memos to help me prepare for a laser focused presentation. Because of this collaborative approach, I often receive enthusiastic feedback and return engagements. Frequently, I hear comments like, “it felt like Mark DeVolder was one of us.”
How do you handle change?
My approach to handling change is to focus on transitions.
When leaders reflect on the successful implementation of organizational changes, many admit that, initially, the bulk of their efforts focused on change management: what needs to be done, when and by whom. Later, when it came time for the changes to occur, leaders encountered surprising difficulties: dependable employees resisted making the prescribed changes, confusion and conflicts in the workplace, costs escalated and increased sick leave, to name a few. Unfortunately, many leaders assumed that if they planned the change carefully enough, the transition would follow automatically.
Transition Management looks at helping management and staff reorient themselves so that the changes can work. People leave my presentations with tools and a template to effectively navigate transitions.
How are your keynote presentations unique?
My presentations are entertaining, energizing and engaging. (After all, I speak on Engagement so my presentations had better be engaging!)
I am known for cutting-edge content, valuable takeaways, entertaining audience interaction, all illustrated by unstoppable humour and memorable stories.
Let me say a bit more about the interactive elements of my presentation because this sets me apart from many other speakers. You’ll notice that there are three distinct kinds of interaction: my interaction with the audience as a whole, the hilarious and poignant interaction with volunteers and the interaction amongst audience members. This last interaction allows participants to personalize and integrate my content for maximum impact.
What are some tips for improving relationships with customers?
Customer relationships can be summed up in four key areas: competence, clarity, influence, appreciation.
First, customers want a high quality product/or service, and they want it delivered with competence. Customer service is enhanced when we communicate with clarity, providing valuable information in a friendly manner. The third element is influence. When we encourage and invite feedback from customers, it not only helps us to respond to their needs, but creates a cooperative relationship with the customer. The last component is appreciation. When customers feel appreciated, it creates loyalty.
What makes a keynote speech memorable?
Presentations that are memorable stay with people for a long time.
Certainly the entertainment factor is important: stories that people relate to, humour that disarms, content that inspires. In addition, for a presentation to be memorable, it must be engaging;
I’m convinced that participants will be engaged if they make a personal decision and respond. So there must be opportunities for people to respond and integrate the material.
The power comes when there is a swell of commitment to do things differently. Consequently, memorable presentations bring about clarity, simplicity, consensus and buy in. Individuals need to be motivated and equipped to unite together with others to make a profound difference.
This note I received from NASA Spaceport Operations sums it perfectly. “We all left with a better grip on our own humanity and tools to soar higher.”
How does humor factor into your presentations?
Humor is essential in my presentations and I provide lots of opportunities for it.
Humor is not only fun and entertaining, but a valuable learning tool. It disarms, unites, creates a sense of camaraderie and a fun atmosphere. Earlier in the interview, I mentioned three distinct kinds of interaction. Some of the funniest and fun elements in my presentations are the serendipitous interactions that occur with volunteers.
How do you define successful leadership?
A simple definition of a leader is someone who leads. But of course it all comes down to “how” they lead. I believe a leader is and becomes who the team needs them to be.
In a poignant and pointed posting on the website FireYourBoss.com, employees listed the following top six reasons to “Fire their Boss”,
In summary, leadership is still the business of relationships.
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