Nancy Rademaker

Surviving the Disruptive Power of Technology – Emergence of a ‘Next Normal’

Those that have seen Nancy present, know that she has been speaking about the New Normal for a couple of years already. An age where digital had moved from being a novelty to becoming the norm. An age where significant industry disruption was quickly taking place because of the speed and scalability technology brought along. Companies had to face and respond to exponential evolutions. The need for change was there, yet not every leader felt the same sense of urgency.

Speaker Nancy Rademaker paints a picture of the Next Normal, a new era dominated by new technologies and the subsequent need for rapid innovation. Organizations will have to adopt a new mindset, adapt their business model, and satisfy both the new customer and the new employee. All this using technology as a massive enabler.

Audience takeaways:

• Now that the first tsunami started by Covid-19 is retreating, we return to a new world. It is NOT Business as Usual. The Next Normal is here to stay. With new and emerging technologies having potential disruptive impact on the way organizations do business. Big Data, AI, robotization, VR & AR, Metaverse, Blockchain and Web 3.0 all have a part a play.
• This keynote is a call to action for leadership. To guide your company with maximum power and speed. To put extreme effort into your brand and innovation. To lead your workforce with endless energy.
• Resilience AND agility will be the decisive factors. For organizations to survive, for humans to recover from future disruptions, for everyone to thrive in this Next Normal.

THE X Factor of Customer Centricity

This keynote speech takes the audience on a journey of human change, the effect on organizations and how customer centricity and focusing on Customer Experience (CX) is essential to acquire and retain customers. This strategy has technology as its core, with artificially intelligent algorithms and new interfaces to satisfy the needs of the New Customer.

Audience takeaways:

• How CX and EX are to go hand in glove for organizations to be successful and this requires a drastic cultural change.
• Why processes and procedures need to be rethought from scratch,
• Where leadership and organizational structure need a thorough make-over.

The Power of AI

Riding the wave of technological advancement, Artificial Intelligence emerges as the next transformative force in our society. As a professional keynote speaker specializing in AI, Nancy is at the forefront of the most recent developments, including the revolutionary fields of Generative AI and ChatGPT. In her engaging keynote, “The Power of AI,” she not only demystifies the complexities of AI but also delves into the profound business and ethical consequences of Generative AI. The new Augmented Age will change not only businesses, but the entire fabric of society as well.

Is Artificial Intelligence, too complicated, technical or boring? This keynote proves the contrary. It provides an easy to understand overview of what AI is and how it works, based on scientific research and animated with lively – and often impressive – examples. These examples will help you grasp concepts like ‘algorithms, machine learning, deep learning, neural networks, and autonomous AI’– to name just a few -, in an entertaining manner.

Audience takeaways:

• Easy to understand overview of what AI is and how it works, based on scientific research, and animated with lively and impressive examples.
• What AI can do and how it can contribute to augmenting your business, from gaining exponential improvements in efficiency to acquiring deeper customer knowledge.

Culture & Leadership in The Beyond

Exponentially evolving technology is transforming the outside world like never before. The world of business, too, is changing at the same speed of light and leaders are having a hard time catching up and moving ahead to thrive in The Beyond.

Audience takeaways:

• How to stay ahead of the digital transformative curve
• Attracting and retaining talent is amongst the biggest challenges in any organization. How to survive this “Battle for the Employee”
• How to create an organization that is as inspiring and ingenious as the human beings inside of it.
• Key tips on the new type of culture and leadership that will be key to survival.

Healthcare in The Beyond – Patient Centricity is THE Leading Game

Digital has become the New Normal. Mobile has become the New Normal. So have Big & Small Data, Artificial Intelligence and Networks. This keynote speech thoroughly demonstrates how these technological factors have largely affected human behaviour. Healthcare will be driven much more by consumers than physicians as the patient is taking control of his own health and his own treatment. In this hyperconnected world, any healthcare company needs to become agile and adopt a fluid strategy.

We can learn from disrupters, as they put the customer in the center of everything they do. Patient centricity will be THE leading game. A new mindset is key to survive, healthcare companies will need to rethink their strategy, but also adopt value-driven behaviour embedded in a new type of culture and accompanied by a new type of management structure. This presentation not only focuses on the required strategic shifts, but also provides very practical things you can start doing as of tomorrow.

Using thought provoking images, short videos and a great sense of humour, this fast-paced keynote speech will appeal to anyone working in a healthcare related company!