Today’s workplace is more demographically diverse than ever. For the first time, four generations are working together, sharing the same workplaces, working on the same projects, vying for the same career opportunities. As a manager, you need to understand how to get the best from your multi-generational teams.

This presentation will show you how to do it, and how, by harnessing ‘DQ’ (digital intelligence) and ‘EQ’ (emotional intelligence) , you and your team can achieve excellence.

Each generation communicates via its own unique generational ‘language’. Understanding how to communicate with each of the four generational cohorts can provide businesses with a major advantage – but how do you market and sell to multi-generational customers if you only “speak” your own generation?

Understanding the opportunities presented by generational science offers huge business benefits and will ensure that no customer engagement opportunity is ever wasted. This presentation provides a powerful and practical insight into the tools and techniques for repositioning your business to appeal to all generations.

The world of work is being transformed, generating unprecedented opportunities for those equipped with the skills, insights and knowledge to take advantage. To remain employable, each generation will have to reposition itself – and in real time!

Based on the latest research into the changing world of work, this presentation/workshop provides a practical ‘tool kit’ to help each generation thrive in 21st century employment markets.

Based on the latest research and using a range of practical approaches, this presentation will help managers and teams develop key techniques for remaining happy, healthy and productive at work.

Not only will you learn how to look after the mental and physical health of your workforce, you’ll also discover why, in today’s workplace, your customers will never be any happier than your staff.

Zombie’ jobs are those at risk of being replaced by artificial intelligence, robotics and virtual reality. But the biggest challenge preventing us preparing young people for the opportunities of the 21st century, is outdated, 20th century thinking about the job market.

We’re accidentally preparing our young people for the wrong century. Based on his highly popular TED talk, employability expert Dr Paul Redmond explores the forces of change transforming the world of work, and the skills, knowledge and attitudes required to avoid career zombification. 

Topics covered in the talk include:

• The top 10 ‘zombie’ jobs currently in existence (but not for long)
• The three forces of change everyone needs to understand.
• How to spot a zombie job
• The new zombie-resistant careers