Boasting a wealth of experience in hostage negotiation and speaking, Richard Mullender had rare opportunities to work with some of the world's biggest organizations. For instance, he has worked with Hilton Worldwide, the BBC, John Lewis, NSPCC, Sky, and the Bank of England. Moreover, Richard has worked as an advisor to the likes of The Indian Services, the UN, the FBI, The World Food Programme, and The Scorpions in South Africa.

Although some of Richard's activities have been concealed, he is known to have been involved in several high-profile negotiations, including the release of three members of the UN staff who had been held hostage in Afghanistan in 2004. In 2006, his listening skills had an immense contribution to the intelligence that informed Norman Kember's rescue in 2006.

Having earned a huge reputation courtesy of his activities, Richard turned to keynote speaking, an area where his star shines even brighter. He has since become a popular choice for corporate and business events. Looking to teach, entertain, and challenge his audience with new things, Richard is a brilliant addition to any corporate event; his engaging presentations are second to none.

As a keynote speaker, Richard Mullender has been covered on many media platforms, including BBC Radio 4, Radio 5, Times Radio, and the Sunday Times. He is also the author of ''Communication Secrets of a Hostage Negotiator.''