Competitors capture their customers, margins shrink,
investors grumble, activists turn up, the CEO, or a succession of CEO’s, are shown the door, and, eventually the company disappears or becomes irrelevant.
A root cause, McGrath argues, is the pervasive belief that a competitive advantage, once established, is enduring. This belief leads to complacency, inward focus, loss of customer engagement and a stifling of innovation.
Instead, smart strategists leave old assumptions at the door and pursue opportunities to establish and exploit transient
advantages.
Audience takeaways:
Why too much stability can be your enemy – and how to embrace continuous reconfiguration
Why existing metrics will lead you astray – and what you should be measuring instead;
Why healthy disengagement from a fading business is one of the most important practices to
get right
Why believing your most important competitors are others in your industry is a trap
Why innovation is not optional
How to lead when command-and-control doesn’t work
How to manage talent in a ‘tour of duty’ context