Robyn Hatcher

Coping, Connecting & Communicating: Techniques and strategies for times of crisis

We’ve heard these times called – surreal, unprecedented, crazy and more! And yes, it’s true! So how do we cope and continue to stay connected while sheltering in and working from home. Communicating well and effectively is important under any circumstances and this is no different.

This interactive webinar will give participants practical techniques and strategies to help manage their stress, connections and communication style.

LEARNING OBJECTIVES

• Techniques to reduce stress and self-reflect

• Ideas to create and maintain connections

• Ways to make your communication as engaging and impactful online as offline

Chemistry of Communication for Leaders

As a leader, you can only make an impact if you are listened to and understood. In this current climate, communication needs to be more carefully delivered than ever before. There is more transparency, longer workdays, burnout, and lack of serendipitous conversations which can all lead to productivity and retention issues.

Communication is like Chemistry, you need to mix together the right elements in order to get successful results.

Robyn’s communication strategies and brain science insights show you how to consistently engage and persuade direct reports, prospects, and clients and key into what motivates and empowers your employees and what motivates and attracts your prospects and clients.

Audience takeaways:

• Increase buy-in and reduce burnout by responding assertively yet with empathy to objections and challenging situations so colleagues & clients feel acknowledged and valued.

• Spur growth and retention by giving even the toughest feedback with less push back and
• Transform unpopular, complex data into relatable content and powerful stories that are easily understood and easily acted on.

Coping, Connecting & Communicating

You need your people to be functioning at their best even when times are tough.  They may have incredible challenges related to the current world situation. They may have to do more with fewer resources, yet there are deadlines, services and programs that need to move forward.

How can you help your team cope and stay motivated and engaged in the midst of these challenges AND while working from home? 

How can you make sure your teams have the emotional and practical resources to take care of themselves AND their work responsibilities?  

Under stress, our brains function differently and communication, which might have succeeded under normal circumstances, can trigger  emotions and easily turn unproductive and toxic. You can’t afford that.

This interactive program will give your team tools for improved communication and enhanced trust and collaboration. The program will include brain science-based research and techniques on- 

Attendees learn how to

• Emotionally cope during challenging times so they can do their best work.
• Stay connected and productive while working virtually while maintaining and improving workplace relationships 
• Communicate transparently and authentically using techniques designed to encourage connection and discourage toxic misunderstandings.

Stop Presenting!! Start Engaging!

One of the most effective marketing tools available is the ability to slay a presentation whether on a stage, at a meeting or in 1-1 conversation. But many presentations bore listeners to tears and expose the speaker’s fears.

It doesn’t have to be that way! Learn how to engage your listeners emotionally, through use of story, expertly designed content, persuasive body language, and powerful vocal tone. Learn how to become fearless and confident standing in front of crowds of any size. Become that leader who generates a powerful buzz and catapults your business to success.

Audience takeaways:

• Have an irresistible stage presence.
• Command a room with the power of your voice
• Write engaging scripts for (sales pitches, value propositions, PowerPoint presentations)

Discover your Communication Style AKA – ActorType* and step into the role that works for you.

From Invisible to Invaluable

Get Seen, Get Heard, Get Ahead

This highly interactive program helps you identify qualities that set you apart and helps you become confident in owning and sharing your skills and expertise. You will get actionable techniques for engaging diverse communication styles, improving nonverbal skills and creating better rapport. How you are perceived is how you are received which impacts what you can achieve. You will discover how to influence how you are perceived so that you can achieve more. 

Learning Objectives:

• Identify the specific skills and qualities that make you invaluable
• Learn and leverage different communication styles to create communication that connects
• Discover specific communication techniques to avoid misunderstandings that can impact collaboration
• Learn listening skills to improve rapport.
• Discover non-verbal techniques to help you command a room and engage listeners 

Invisible to Invaluable ALTERNATE

Robyn delivers actionable techniques to engage diverse communication styles, improve nonverbal skills and create better rapport. Participants discover how to recognize and use their unique skills and talents to fully contribute to their organization’s success and their own.

Objectives and Audience take-aways:

• Identify the specific skills and qualities that make invaluable employees.
• Learn and leverage different communication styles to create communication that connects
• Discover specific communication techniques to avoid misunderstandings that can impact collaboration
• Learn listening skills to improve rapport.
• Discover non-verbal techniques to help command a room and engage listeners