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Mastering Service Excellence: Insider Insights

Ron Kaufman

travels from Singapore

Elevate service excellence with Ron Kaufman, Customer Experience Guru inspiring leaders worldwide to serve better, care more, and drive value.

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5 out of 5 stars

The week following the conference we’re still receiving kudos for sponsoring such a dynamic and informative speaker. We would highly recommend Ron as a “must have” speaker for organizations wanting to take their service to the top level!

Tim Bell, President Strategic Initiatives, People 2.0 Global, LLC See all references

Reasons to book Ron Kaufman

  • Elevate Your Service Standards: Ron’s keynote empowers your team to deliver exceptional service, exceeding customer expectations and driving loyalty.
  • Top-Ranked Global Speaker: Ron is recognized as one of the world’s leading authorities on service culture, captivating audiences worldwide with his dynamic and insightful presentations.
  • Pioneer in Service Quality Training: Ron’s pioneering work in service quality training, including his role in creating and launching a national service quality training organization in Singapore, has set the standard for service excellence.
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Ron Kaufman, the world’s foremost authority on uplifting service performance. Renowned author, top-ranked speaker, and founder of a global education company, Ron empowers leaders to create lasting impacts, exceed customer expectations, and build thriving service cultures. Join Ron to transform your team's mindset, enhance performance, and drive unparalleled value for your organization.

Reasons to book Ron Kaufman

  • Elevate Your Service Standards: Ron’s keynote empowers your team to deliver exceptional service, exceeding customer expectations and driving loyalty.
  • Top-Ranked Global Speaker: Ron is recognized as one of the world’s leading authorities on service culture, captivating audiences worldwide with his dynamic and insightful presentations.
  • Pioneer in Service Quality Training: Ron’s pioneering work in service quality training, including his role in creating and launching a national service quality training organization in Singapore, has set the standard for service excellence.

Ron Kaufman is the world’s leading educator for uplifting service performance and building service cultures. With his unparalleled expertise in uplifting service performance, Ron empowers leaders, teams, and organizations to serve better, care more, and generate greater value in our world. His keynotes are not just about delivering a message; they’re about igniting a movement towards excellence.

When you book Ron Kaufman for your event, you’re investing in more than just a speaker; you’re investing in a paradigm shift. Ron’s insights have been featured in prestigious publications like the New York Times, the Wall Street Journal, and Harvard Business Review, solidifying his reputation as a thought leader in service culture development.

With over 30 years of experience working with clients worldwide, Ron brings a wealth of knowledge and practical strategies to the table. His energetic presentations and workshops have inspired millions to rethink their approach to service, leading to tangible results and lasting change.

By booking Ron Kaufman, you’re signaling your commitment to creating a workplace where service excellence is not just a goal but a way of life. Whether you’re aiming to enhance customer satisfaction, improve employee engagement, or differentiate your brand in a competitive market, Ron’s keynotes provide the roadmap to success.

Don’t miss the opportunity to elevate your organization’s performance and distinguish your brand. Book Ron Kaufman for your event and embark on a journey towards service excellence that will resonate long after the applause fades.

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KEYNOTE BY SPEAKER RON KAUFMAN

Presentations that Make an Impact

Ron offers keynotes to educate and inspire leaders, managers, and team members throughout the organization.

Topics and themes include:

  • Transforming the Customer Experience.
  • Leading with Service in Turbulent Times.
  • Increasing Sales with Unbelievable Service.
  • Capturing the Power of an Uplifting Service Culture.
  • Serving Better, Caring More, Loving Life.

Keynote Speeches

Ron is an inspiring keynote speaker who raises the energy and enthusiasm in any room. Ron’s keynotes share a new perspective on service, provide a grounding in the Uplifting Service philosophy, and generate excitement about and commitment to service excellence.

Live or Pre-Recorded Training Presentations

Ron’s training presentations are an ideal way to introduce the Uplifting Service methodology to your organization. Employees and leadership teams discover the power of service excellence to lift the whole organization, learn the mindsets and perspectives necessary to succeed with service, and receive practical ideas they can apply immediately within their own teams.

Training Programs

Dive deeper into the Uplifting Service methodology with a training series customized for your industry and goals. Your team will discover how to apply Uplifting Service principles within your organization, how to develop a culture of service excellence, and how to transform your service delivery from basic to unbelievable.

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Watch speaker Ron Kaufman in action!

What Kind of Relationships are You Creating with Your Customers?

Watch speaker Ron Kaufman in action!

Culture Keynote: Ron Kaufman on Uplifting Service Culture

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References

The week following the conference we’re still receiving kudos for sponsoring such a dynamic and informative speaker. We would highly recommend Ron as a “must have” speaker for organizations wanting to take their service to the top level!

Tim Bell

President Strategic Initiatives, People 2.0 Global, LLC

Ron Kaufman created a fantastic day at our top leader development programme. Highly engaging, full of energy and inspiration. His ability to relate his ideas and strong framework for creating service culture to our journey was outstanding.

Christian Lauritzen

Head of Group People & Organisational Development, ISS A/S

It was incredible that one person could hold the attention of a few hundred people for the entire day, and leave us all inspired on what we can do with better service. He is the most energizing speaker I’ve met, with sprinkles of appropriate humor.

Charmaine Wong

Senior Marketing Director, Yum Restaurants Asia

Ron really opened our eyes to the little things we can change in our approaches that add tremendous value to ourselves and others.

Sandra Leung Li

Google, Analytical Lead

I have never seen anyone put so much valuable information in such a short period of time and do it so delightfully.

Paul Snider

Program Committee Chair, Harvard Business School

Uplifting Service addressed the problem we are working to solve – getting over 10,000 employees to all move in the same direction.

Mark Hillman

Head of Global Client Services, BNP Paribas

Ron’s energy and enthusiasm for service leaps off the stage. We are still talking about his presentation months?after the event!

Cindy Williams

Office of Public Affairs, Stanford University

We've been working with Ron for more than 2 years now and confidently recommend him to any organization that wants to compete on service value and service partnerships.

Usama Rafi

General Manager, Supertasker
Non-binding request for Ron Kaufman

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US: +1 347 223 5128 UK: +44 (0)20 3744 5675
Ron Kaufman
Ron Kaufman

5 out of 5 stars

The week following the conference we’re still receiving kudos for sponsoring such a dynamic and informative speaker. We would highly recommend Ron as a “must have” speaker for organizations wanting to take their service to the top level!

Tim Bell, President Strategic Initiatives, People 2.0 Global, LLC See all references

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Non-binding request for Ron Kaufman

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