A customer experience Guru, Charles Ryan Minton helps enhance business performance by creating a congenial workplace. Serving as a keynote speaker and best selling author, he is recognized globally for success in transforming employee and customer cultures at major corporations, such as Marriott, Hilton, and InterContinental.
He's a best selling author and has represented iconic brands. Leveraging his hospitality experience, Minton puts together effective teams in high-performing environments. Employees who work for Minton’s clients feel valued and empowered. In part, his abilities to locate inefficient processes has revitalized the long-time company’s successful record.
Sparking global recognition with iconic revenues and stellar customer feedback, Minton creates an environment where workers are valued and empowered to perform. A popular author, he provides insights from his best-selling book. As a recipient of several awards, he leverages his platform to enhance business relationships for his clients. Focusing on appreciating workers and clients, he promotes the power within valuing those relationships. Simple steps to improving the work environment include thanking customers and employees for being there. It is this mindset that has transformed businesses that seek his guidance. Audiences are motivated to implement MInton's proven strategies for relationship management by implementing actionable steps provided during his keynote address.