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Why you should book Susan Salgado for your next event

  • Boost team performance with actionable strategies for success from keynote speaker Susan Salgado.
  • Create a high-performance culture within your organization with Susan Salgado's guidance.
  • Learn from Susan Salgado's successful model of organizational culture, developed during her doctoral research at NYU's Stern School of Business.
Looking for a keynote speaker who can inspire your team to achieve greatness? Look no further than Susan Salgado! As a motivational speaker, Susan Salgado has a unique ability to connect with audiences and provide them with practical strategies for success. With years of experience in organizational behavior and leadership development, Susan Salgado is a proven expert in creating high-performance teams and driving sustainable growth. So why wait? Book Susan Salgado for your event today and watch your team soar to new heights!
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Keynotes

Keynote by speaker Susan Salgado: THRIVE ONLINE: BUILDING ENGAGEMENT IN A VIRTUAL WORKFORCE

Workforce engagement is challenging in the best of times. During this pandemic, remote or virtual work has been forced upon organizations unexpectedly and challenged even the most engaged teams to bolster cultural connections and foster even greater teamwork. When the pandemic is over, many organizations will choose not to return to conventional workplaces – in fact, two-thirds of employees surveyed would prefer to remain virtual. In this keynote, Susan applies some of her best practices in employee engagement to the virtual workplace, focusing on the cultural impact of remote or virtual work and the leadership strategies that have the greatest impact on employee engagement in a virtual world.

Key takeaways from this keynote speech may include:

Why building a shared understanding of your organization’s culture is fundamental to fostering consistency in your culture and in your brand

How the quality of your organization’s leadership will be reflected in the quality of your work environment, the level of adherence to culture, and the engagement of your workforce

Why your ability to create an engaged and prosperous workforce in a remote or virtual work environment requires higher levels of intensity in leadership intervention to ensure that teams feel supported and cared for while continually held accountable

Best-fit audiences:

This talk about engaging a committed remote or virtual workforce is suited for leaders at all levels. The keynote speaker will be covering tactics and principles that are relevant to any type of organization that’s working in a virtual capacity, whether it’s on a temporary basis or universally communicating across global offices. The focus of the talk can be more strategic or tactical, depending on the skill-level and the needs of the audience.
Request a quote: Susan Salgado THRIVE ONLINE: BUILDING ENGAGEMENT IN A VIRTUAL WORKFORCE

Keynote by speaker Susan Salgado: REDEFINING LEADERSHIP IN THE CONTEXT OF CULTURE

Leadership alone doesn’t drive results—it’s the combination of leadership and culture that leads to exceptional outcomes. So whatever you seek to achieve, the leaders in your organization must be equipped with the skills and mindset to create a caring and accountable workplace where employees will be engaged and want to win. This talk focuses on the impact of leadership on culture, and leaves audiences with tools they can use to create caring yet driven teams.

Key takeaways from this keynote speech may include:

The formula for fostering happy, inspired employees who bring their best to the job

Tactics for bringing empathy to every interaction with your workers straight from a keynote speaker, from saying hello in the morning to understanding people as individuals

Leadership strategies for creating teams that care—and teams that win—by creating a sense of purpose while challenging employees in a supportive way

The three roles every effective leader plays — consciously or unconsciously — with concrete examples that can be put into action immediately

Techniques to adapt your leadership style to your team—not the other way around

Best-fit audiences:

With a focus on balancing technical knowledge with emotional intelligence, attendees will come to understand the key leadership strategies that lead to supportive environments where employees thrive.

This talk is appropriate for leaders at all levels and will be tailored to the specific experience level of the audience. From new leaders who are building their skills, to seasoned executives wanting to continually grow and inspire, keynote speaker Susan will design a program that hits home for your audience.
Request a quote: Susan Salgado REDEFINING LEADERSHIP IN THE CONTEXT OF CULTURE

Keynote by speaker Susan Salgado: BEYOND PING PONG TABLES: CREATING AN UPLIFTING CULTURE THAT DRIVES RESULTS

Every company has a culture, whether or not you have consciously designed that culture. The question is: Do your leaders understand your culture, and can they leverage your culture to achieve their goals? This talk focuses on creating a culture that yields a sustainable competitive advantage by aligning your values with the way your company operates, and the way your teams behave, to achieve outstanding results.

Key takeaways from this keynote may include:

Why company culture is critical in creating a sustainable competitive advantage

The blueprint of an effective culture and its similarities to our dynamics at home

How to create and sustain a corporate environment that drives long-term results for your workplace

Why it’s important that leaders visualize and define a culture for their employees — and what happens if they don’t

Why corporate policies must protect your best employees in order to support your company’s goals

Best-fit audiences:

This talk is appropriate for corporate audiences focused on developing, evolving, and growing corporate culture over time and across geography. The keynote speaker’s content can be tailored and applied to leadership at all levels, from new leaders learning their roles in your organization, to seasoned executives seeking to refresh, improve, or enhance an existing culture.

Whether you are in the early phases of articulating your corporate values or seeking to reconnect or evolve the culture of your founding, Susan’s keynote will help leaders at all levels to understand what culture is, how to impact it within their own span of control, and how they can leverage culture to drive results.
Request a quote: Susan Salgado BEYOND PING PONG TABLES: CREATING AN UPLIFTING CULTURE THAT DRIVES RESULTS

Keynote by speaker Susan Salgado: HIRE HARD, MANAGE EASY: BALANCING COMPETENCE AND CULTURAL FIT

Across industries and in businesses of all shapes and sizes, leaders are facing the same challenge: How do we hire the right people for our company? How do we know they will perform? How do we go beyond the candidates’ “canned” answers to really understand if there’s a cultural fit? And, once we get that fit, how do we make the right employees want to stay? This talk will leave your audience with the tools to create a blueprint for recruiting and retaining the best employees for your business.

Key takeaways from this keynote speech may include:

Strategies for finding technically proficient team members who align with your company’s culture to improve retention

Techniques for asking—and pursuing—interview questions that teach you more about a candidate than a cover letter ever will

Tactics for creating an environment where great employees thrive, and not-so-great employees leave, so you find the best long-term fits for your culture

How investing in your hiring practices will pay off in the long run, with improved retention and higher levels of engagement

Best-fit audiences:

This keynote speaker’s talk is critical for anyone who touches or defines the hiring, onboarding, and retention processes in your organization. Susan will tailor the appropriate skill sets and strategies to your specific organization’s retention goals.

This talk is also for anyone with a business that’s growing, becoming increasingly more remote, or experiencing geographical dispersion in your locations that might affect retention. By making the right hires, you’ll attract people who will make—not break—your organization for long-term retention.
Request a quote: Susan Salgado HIRE HARD, MANAGE EASY: BALANCING COMPETENCE AND CULTURAL FIT

Keynote by speaker Susan Salgado: HAPPY EMPLOYEES, HAPPY CUSTOMERS

It’s common sense: Take care of your staff, and your staff will take care of your customers. But many companies fail to recognize the impact of employee morale on the customer experience. That’s why this talk focuses on creating winning teams who deliver memorable, thoughtful customer experiences by first fostering a caring work environment where employees feel truly valued and appreciated.

Key takeaways from this keynote speech may include:

The formula for creating a workplace environment that inspires staff to give their best to teammates and guests alike

The delicate balance between the technical and emotional components of every customer experience

The five best practices for creating remarkable customer experiences—and the language that will inspire these behaviors in your staff

A three-step strategy from the keynote speaker for overcoming problems and mistakes

Best-fit audiences:

In this talk, leaders will learn from the keynote speaker how to inspire employees to go above and beyond for customers by creating a workplace characterized by trust, caring, and purpose.

This keynote speaker’s talk is appropriate for leaders and sales specialists in B-to-B and B-to-C businesses of all sizes and industries. In particular, it’s meant for businesses that want to differentiate their service by creating an emotional connection to enhance customers’ experiences.
Request a quote: Susan Salgado HAPPY EMPLOYEES, HAPPY CUSTOMERS

Keynote by speaker Susan Salgado: HAPPILY ENGAGED: STRATEGIES FOR CREATING A TRUSTING, DRIVEN WORKPLACE

The majority of America’s workforce is actively disengaged. The antidote to this problem isn’t as complicated as you might think. The key to creating a workplace where employees go above and beyond begins with leaders who care. This keynote focuses on simple strategies for recognizing and addressing employee apathy on your team, to help convert passionless employees into ambassadors of your brand.

Key takeaways from this keynote speech may include:

This keynote speaker’s tried-and-true remedies for recognizing and fixing employee apathy on your team for engagement

Methods for engaging your team in an authentic and compelling way

The role of leaders in developing a workplace culture focused on engagement

Simple strategies for engagement from the keynote speaker to make team members feel seen, heard, and motivated

Best-fit audiences:

This keynote speaker’s talk about engagement is suited to leaders at all levels in any type of organization who want to improve morale and create a winning team. The focus of the talk can be more strategic or tactical, depending on the skill-level and needs of the audience.
Request a quote: Susan Salgado HAPPILY ENGAGED: STRATEGIES FOR CREATING A TRUSTING, DRIVEN WORKPLACE

Keynote by speaker Susan Salgado: HOSPITALITY AT WORK: CREATING INIMITABLE ADVANTAGES THROUGH EMOTIONAL CONNECTIONS

What is hospitality? While most people think first of the hospitality industry—hotels, restaurants, and travel. But this talk focuses on an old-fashioned notion of hospitality that drives a competitive advantage in any business: caring for others. We all know that the best memories are rooted in feelings, and in this talk, you’ll learn how to create memories that last a lifetime—through your employees.

Key takeaways from this keynote speech may include:

The true meaning of hospitality in the context of work

Techniques to make your employees and customers feel safe, valued, and appreciated

The effect that hospitality at home has on staff’s understanding of hospitality at work

Methods for interweaving hospitality throughout your workplace culture in a way that drives results

Best-fit audiences:

Keynote speaker Susan Salgado’s core philosophy in business is that companies will achieve their best results when employees feel appreciated by employers. This talk is best suited to executives and senior leaders of customer-focused companies of all sizes, and across all industries, who are willing to look inside their companies to understand how to best relate outside of their companies. Susan’s philosophies, stories, and examples as a keynote speaker will be adjusted to suit your business’s goals of delivering exceptional customer experience.

From your customers, to your vendors, to your investors, to your community at large, employees must be ambassadors of your brand. It’s up to you, the leader, to extend the same sense of care—or hospitality—to your team that you hope is shared with each of your stakeholders.
Request a quote: Susan Salgado HOSPITALITY AT WORK: CREATING INIMITABLE ADVANTAGES THROUGH EMOTIONAL CONNECTIONS

Susan Salgado

Unleash Your Team's Potential: Susan Salgado's Leadership Strategies for Success
When it comes to finding the right keynote speaker to inspire and motivate your organization, look no further than Susan Salgado. Susan is a renowned motivational speaker and expert in organizational culture and leadership development. Her expertise and insights have helped countless organizations across various industries achieve remarkable results.

As a former Director of Culture & Learning at Union Square Hospitality Group, Susan is well-known for her pioneering work in creating a positive and high-performing workplace culture. Her unique model of organizational culture, which she developed through her research at NYU's Stern School of Business, has been recognized as a game-changer for businesses looking to scale their culture and achieve outstanding results.

Booking Susan Salgado as your keynote speaker means gaining access to her wealth of knowledge and expertise in leadership development, team building, and creating an engaging workplace culture. Through her engaging and dynamic presentations, Susan inspires leaders and team members alike to embrace accountability, mutual respect, and high standards of behavior to create a thriving workplace.

Susan's keynote speeches are tailored to the specific needs of your organization, ensuring that her insights and strategies are directly applicable to your business goals and challenges. Her presentations are designed to not only educate and inspire, but also to provide practical tools and actionable takeaways that can be implemented immediately.

Whether you are seeking to drive innovation, increase employee engagement, or improve customer experience, Susan Salgado's expertise and motivational speaking will help you achieve your goals. Her proven track record of success in transforming workplace culture and leadership development is a testament to her ability to inspire and motivate leaders and teams to achieve greatness.

Book Susan Salgado for your next event and discover how her insights and strategies can help your organization achieve remarkable results. As a keynote speaker, Susan's unique approach and engaging presentations will inspire and motivate your team to reach new heights of success. Don't miss the opportunity to benefit from her expertise and insights. Contact us today to book Susan Salgado for your next event.

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