She weaves entertaining yeteducational stories and case studies into her presentations, drawn from a lifetime’s observation of how language has both helped and hindered. Her keynotes have fun and interactive elements that bring her message to lifefor audiences. Susie’s sessions enable organisations and management teams torefine their own messages and effectively improve the way they communicate internally and with customers.

Companies all over the world face daily challenges when it comes to language, including different demographic nuances and cultural differences invocabulary. Susie gives her audiences a new appreciation as to the value that precise language brings, suggesting ways in which they can integrate her approaches into more powerful word choices across different relationships. She even illuminates how jargon and slang play a convincing role within and between different business tribes in successfully negotiating personal and professional success.