Building a culture that embraces the tension between trust and diversity takes time and effort. When led correctly, diverse teams outperform non-diverse teams in terms of higher collective intelligence, innovation and creative problem solving. However, even when leaders believe in the power of diversity and the value proposition for diverse teams, many struggle to capture this value – because of the way we’re wired.
In this keynote and/or discussion, Dr. Ming shares: the complexity of The Neuroscience of Trust and how our brains process information about other people, why creating a culture of trust in diverse teams is harder than it looks, and what we need to do about it. Vivienne shares research and experience in real organizations and has explored ways leaders and teams can “hack” their brains and overcome instincts that impede their ability to hire and nurture winning diverse teams.
These same ideas can be applied to how sales teams connect, build and maintain relationships with customers, how marketers better understand target audiences, and leaders can leverage special, ultra-diverse teams for special projects and key initiatives.